Important Notice: Dome Mall Location Closed Until Further Notice

CG United Insurance wishes to advise our valued clients that our office at Dome Mall, Warrens is closed until further notice.

We look forward to welcoming our clients at our location at The Estates at St. George, Boarded Hall, St. George, from Monday September 29, 2025. Business hours are 9:00am to 5:30pm, Monday to Friday. 

Our Bridgetown location remains open to serve you, 8:00am to 4:30pm, Monday to Friday.

Payments can be made at both of the above locations as well as via our Payment Page, any SurePay location and SurePay online. The Estates at St. George location only accepts cheques, credit and debit card payments; no cash payments are permitted.

We thank you for your understanding and apologise for any inconvenience the closure of the Dome Mall location may cause. Our team looks forward to serving you at our locations.

File a Claim

Claim

How to file a claim

1. Before you claim

Please notify the police if your claim is for the following:

  • Theft
  • Malicious and willful damage
  • Arson

2. When reporting your claim

Please have your policy number to hand. Please provide:

  • Information about the incident and when it happened
  • The police event number and the station the incident was reported to (if applicable)

3. What we may ask for

  • Photographs of the damage
  • Estimates for repair or replacement
  • A copy of the police report (if applicable)
  • Proof of ownership, which could be original receipts, valuations, photographs of the items, and/or bank statements.
  • For Business Interruption Claims: accounts, profit and loss statements, tax returns.

4. What may happen next

Depending on the circumstances of your claim, the following may happen:

  • We pay your claim (less the deductible if applicable).
  • We will let you know if anything isn’t covered.
  • We might need to visit your property (to inspect the damage or to discuss the claim with your further).
  • We might need to carry out further enquiries to validate your claim.
Fileclaim

1. Before you claim

Please notify the police if your claim is for the following:

  • Theft
  • Malicious and willful damage
  • Arson
File-a-claim_image

2. When reporting your claim

Please have your policy number to hand. Please provide:

  • Information about the incident and when it happened
  • The police event number and the station the incident was reported to (if applicable)
Damage

3. What we may ask for

  • Photographs of the damage
  • Estimates for repair or replacement
  • A copy of the police report (if applicable)
  • Proof of ownership, which could be original receipts, valuations, photographs of the items, and/or bank statements.
  • For Business Interruption Claims: accounts, profit and loss statements, tax returns.
Single Image

4. What may happen next

Depending on the circumstances of your claim, the following may happen:

  • We pay your claim (less the deductible if applicable).
  • We will let you know if anything isn’t covered.
  • We might need to visit your property (to inspect the damage or to discuss the claim with your further).
  • We might need to carry out further enquiries to validate your claim.

Ways you can file a claim

Envelope

Email

You can contact us and submit your documents via email. Please see the section above for the list of required documents.

Phone

Call us

Please feel free to call your local representative for assistance.

pin

Walk-in

Please visit your local office to receive information and personal assistance.