Important Information for Bank/Wire Transfer Premium Payments

Dear Valued Client,

We value your continued trust and remain committed to making every interaction with CG United as smooth and convenient as possible.

To help us process your payment efficiently and apply it to the correct policy without delay, please include your policy number(s) and payment details when paying your premium by bank or wire transfer.

If you're unable to include this information, please email your confirmation to cgu_bb_finance@cgcoralisle.com, including your policy number(s).

This will help our team identify your payment quickly and ensure it is applied to the correct policy without unnecessary delays.

Thank you for your cooperation and continued support.

File a Claim

Claim

Your medical service provider will usually file a claim on your behalf. For those times you need to file a claim yourself, please submit your claim through our online portal or use one of the following methods.

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Envelope

Email

Scan your itemized invoices, including the diagnosis, and email them to CG. Please be sure to include your name, ID number, and contact number in your email or claim documents.

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Walk-in

Please bring your itemized invoices, including the diagnosis and your medical ID card, and we can help you file your claim.

Mailbox

Mail-in

Mail us a copy of itemized invoices, including the diagnosis. Please be sure to include your name, ID number, and contact number in your claim documents.

File or track your claim

Every claim will be reviewed by our claims team. We may contact you or your physicians for any missing information. You can also monitor your claim at the CG customer portal.

Still have questions?

Read the answers to some of the most frequently asked questions that our clients ask. You can also speak to a CG agent by visiting the contact page.