Important Notice: Dome Mall Location Closed Until Further Notice

CG United Insurance wishes to advise our valued clients that our office at Dome Mall, Warrens is closed until further notice.

We look forward to welcoming our clients at our location at The Estates at St. George, Boarded Hall, St. George, from Monday September 29, 2025. Business hours are 9:00am to 5:30pm, Monday to Friday. 

Our Bridgetown location remains open to serve you, 8:00am to 4:30pm, Monday to Friday.

Payments can be made at both of the above locations as well as via our Payment Page, any SurePay location and SurePay online. The Estates at St. George location only accepts cheques, credit and debit card payments; no cash payments are permitted.

We thank you for your understanding and apologise for any inconvenience the closure of the Dome Mall location may cause. Our team looks forward to serving you at our locations.

File a Claim

Claim

Your medical service provider will usually file a claim on your behalf. For those times you need to file a claim yourself, please submit your claim through our online portal or use one of the following methods.

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Envelope

Email

Scan your itemized invoices, including the diagnosis, and email them to CG. Please be sure to include your name, ID number, and contact number in your email or claim documents.

pin

Walk-in

Please bring your itemized invoices, including the diagnosis and your medical ID card, and we can help you file your claim.

Mailbox

Mail-in

Mail us a copy of itemized invoices, including the diagnosis. Please be sure to include your name, ID number, and contact number in your claim documents.

File or track your claim

Every claim will be reviewed by our claims team. We may contact you or your physicians for any missing information. You can also monitor your claim at the CG customer portal.

Still have questions?

Read the answers to some of the most frequently asked questions that our clients ask. You can also speak to a CG agent by visiting the contact page.