Our Pay Your Premium Online feature is temporarily unavailable

We wish to advise our valued customers that the Pay Your Premium feature is currently undergoing development and is temporarily unavailable.

We are committed to keeping you updated and will provide updates as they become available. Kindly take note of the alternative payment options available at this time:

1. SurePay Online

2. Wire Transfer

CG UNITED INSURANCE LTD. - BARBADOS BBD WIRE INSTRUCTIONS

Beneficiary Bank:

Bank Name: CIBC FirstCaribbean International Bank

Bank Address: Warrens, St. Michael

Bank Swift Code: FCIBBBBB

Beneficiary account no: 1001138746

Bank Transit Code: 09606

Beneficiary:

Beneficiary Account Name: CG United Insurance Ltd

Beneficiary Address: P.O. Box 1215 Lower Broad Street St. Michael Barbados


3. CIBC Online Banking

4. All SurePay Kiosks

5. Cashiers at CG United’s Dome Mall and Broad Street locations (cash/cheque/credit/debit card)

6. Cheque (please include policy number if mailing cheques)

We apologise for any inconvenience this may cause and appreciate your understanding as we work to improve your experience with us. 

If you have any questions or require assistance during this period, please do not hesitate to contact us at 246 430 1900 or send us a message here.

Thank you for your patience.

File a Claim

Claim

Your medical service provider will usually file a claim on your behalf. For those times you need to file a claim yourself, please submit your claim through our online portal or use one of the following methods.

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Envelope

Email

Scan your itemized invoices, including the diagnosis, and email them to CG. Please be sure to include your name, ID number, and contact number in your email or claim documents.

pin

Walk-in

Please bring your itemized invoices, including the diagnosis and your medical ID card, and we can help you file your claim.

Mailbox

Mail-in

Mail us a copy of itemized invoices, including the diagnosis. Please be sure to include your name, ID number, and contact number in your claim documents.

File or track your claim

Every claim will be reviewed by our claims team. We may contact you or your physicians for any missing information. You can also monitor your claim at the CG customer portal.

Still have questions?

Read the answers to some of the most frequently asked questions that our clients ask. You can also speak to a CG agent by visiting the contact page.