Important Notice: Temporary office at The Estates at St. George, will be closed effective Thursday, January 22, 2026

Customers are asked to note that our temporary office at The Estates at St. George, Boarded Hall, St. George will be closed effective Thursday, January 22, 2026, as our team prepares for the reopening of our Dome Mall location on Monday, January 26, 2026.

Our Bridgetown office remains open to serve you from 8:00 a.m. to 4:30 p.m., Monday to Friday. Payments may be made at our Bridgetown office, through our website, via online banking options, at any SurePay location or through SurePay Online.

We appreciate your understanding and apologise for any inconvenience caused. The team looks forward to welcoming you back to our Dome Mall office from Monday, January 26, 2026.

File a Claim

Which product would you like to file a claim for?

Your medical service provider will usually file a claim on your behalf. For those times you need to file a claim yourself, please submit your claim through our online portal or use one of the following methods.

Scan your itemized invoices, including the diagnosis, and email them to CG. Please be sure to include your name, ID number, and contact number in your email or claim documents.

Please bring your itemized invoices, including the diagnosis and your medical ID card, and we can help you file your claim.

Mail us a copy of itemized invoices, including the diagnosis. Please be sure to include your name, ID number, and contact number in your claim documents.

Every claim will be reviewed by our claims team. We may contact you or your physicians for any missing information. You can also monitor your claim at the CG customer portal.