Important Notice: Our service delivery is currently limited due to technical difficulties.

CG United advises customers and the general public, that we are currently experiencing a general service disruption from our internet provider. This is affecting both our telephone lines and computer systems.

Please note the alternate numbers to contact us:

Underwriting:

Kathyann - 231-4752

Heather G. - 231-7980

Pamela - 233-3106

Andrea - 234-6659

Claims:

Tricia - 231-9304

Heather H - 232-6283

Rosalie - 231-9679

Customer Service

Joshua - 233-1112

Customers are kindly asked to note that our service delivery is currently limited due to these technical difficulties.

We appreciate your patience and understanding during this period and will update you when the situation is resolved.

File a Claim

Which product would you like to file a claim for?

Your medical service provider will usually file a claim on your behalf. For those times you need to file a claim yourself, please submit your claim through our online portal or use one of the following methods.

Scan your itemized invoices, including the diagnosis, and email them to CG. Please be sure to include your name, ID number, and contact number in your email or claim documents.

Please bring your itemized invoices, including the diagnosis and your medical ID card, and we can help you file your claim.

Mail us a copy of itemized invoices, including the diagnosis. Please be sure to include your name, ID number, and contact number in your claim documents.

Every claim will be reviewed by our claims team. We may contact you or your physicians for any missing information. You can also monitor your claim at the CG customer portal.