Call us: 246-430-1900 (General Insurance), 246-538-4444 (Medical Insurance)

Welcome to Coralisle Group

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Important Notice: Temporary office at The Estates at St. George, will be closed effective Thursday, January 22, 2026

Customers are asked to note that our temporary office at The Estates at St. George, Boarded Hall, St. George will be closed effective Thursday, January 22, 2026, as our team prepares for the reopening of our Dome Mall location on Monday, January 26, 2026. 

Our Bridgetown office remains open to serve you from 8:00 a.m. to 4:30 p.m., Monday to Friday. Payments may be made at our Bridgetown office, through our website, via online banking options, at any SurePay location or through SurePay Online. 

We appreciate your understanding and apologise for any inconvenience caused. The team looks forward to welcoming you back to our Dome Mall office from Monday, January 26, 2026.

File a Claim

Claim

Submit your claim through our online portal, where it will be reviewed by our claims team. Once reviewed, we will contact you to confirm next steps (please note, we may ask you for more information or documentation). You can also use the portal to track the progress of your claim.

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How to file a claim

1. Before you claim

Please notify the police if your claim is for the following:

  • Theft
  • Malicious and willful damage
  • Arson

2. When reporting your claim

Please have your policy number to hand. Please provide:

  • Information about the incident and when it happened
  • The police event number and the station the incident was reported to (if applicable)

3. What we may ask for

  • Photographs of the damage
  • Estimates for repair or replacement
  • A copy of the police report (if applicable)
  • Proof of ownership, which could be original receipts, valuations, photographs of the items, and/or bank statements.

4. What may happen next

Depending on the circumstances of your claim, the following may happen:

  • We pay your claim (less the deductible if applicable).
  • We will let you know if anything isn’t covered.
  • We might need to visit your property (to inspect the damage or to discuss the claim with your further).
  • We might need to carry out further enquiries to validate your claim.
Single Image (6)

1. Before you claim

Please notify the police if your claim is for the following:

  • Theft
  • Malicious and willful damage
  • Arson
File-a-claim_image

2. When reporting your claim

Please have your policy number to hand. Please provide:

  • Information about the incident and when it happened
  • The police event number and the station the incident was reported to (if applicable)
Single Image (7)

3. What we may ask for

  • Photographs of the damage
  • Estimates for repair or replacement
  • A copy of the police report (if applicable)
  • Proof of ownership, which could be original receipts, valuations, photographs of the items, and/or bank statements.
Single Image

4. What may happen next

Depending on the circumstances of your claim, the following may happen:

  • We pay your claim (less the deductible if applicable).
  • We will let you know if anything isn’t covered.
  • We might need to visit your property (to inspect the damage or to discuss the claim with your further).
  • We might need to carry out further enquiries to validate your claim.

Ways to submit a claim

Envelope

Email

Submit your completed claim forms and documents via email. Please see the section above for the list of required documents.

Phone

Call us

Please feel free to call your local representative for assistance.

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Walk-in

Please visit your local office to receive information and personal assistance.

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