Call us: 246-430-1900 (General Insurance), 246-538-4444 (Medical Insurance)

File a Claim

Claim

Which product would you like to file a claim for?

How to file a claim

1. Before you claim

Please notify the police if your claim is for the following:

Theft
Malicious and willful damage
Hit and run
If someone has been injured in the incident
Arson

2. When reporting your claim

Please have your policy number to hand. Please provide:

Information about the incident and when it happened
The police event number and the station the incident was reported to (if applicable)
Details of any injuries

3. What we may ask for

Photographs of the damage
Estimates for repair
A copy of the police report (if applicable)
Contact details of any witnesses
Proof of ownership, which could be original receipts, valuations, photographs of the items, and bank statements.

4. What may happen next

Depending on the circumstances of your claim, the following may happen:

We will establish the market value of your boat.
We will let you know if anything isn’t covered.
We might need to see your boat (to inspect the damage or to discuss the claim with your further).
We might need to carry out further enquiries to validate your claim.

1. Before you claim

Please notify the police if your claim is for the following:

Theft
Malicious and willful damage
Hit and run
If someone has been injured in the incident
Arson

condo travel marine claim 2

2. When reporting your claim

Please have your policy number to hand. Please provide:

Information about the incident and when it happened
The police event number and the station the incident was reported to (if applicable)
Details of any injuries

3. What we may ask for

Photographs of the damage
Estimates for repair
A copy of the police report (if applicable)
Contact details of any witnesses
Proof of ownership, which could be original receipts, valuations, photographs of the items, and bank statements.

travel marine claim 4

4. What may happen next

Depending on the circumstances of your claim, the following may happen:

We will establish the market value of your boat.
We will let you know if anything isn’t covered.
We might need to see your boat (to inspect the damage or to discuss the claim with your further).
We might need to carry out further enquiries to validate your claim.

Ways you can file a claim

Submit your completed documents via email. Please see the section above for the list of required documents.

Please feel free to call your local representative for assistance.

Please visit your local office to receive information and personal assistance.