Important Notice: Our service delivery is currently limited due to technical difficulties.

CG United advises customers and the general public, that we are currently experiencing a general service disruption from our internet provider. This is affecting both our telephone lines and computer systems.

Please note the alternate numbers to contact us:

Underwriting:

Kathyann - 231-4752

Heather G. - 231-7980

Pamela - 233-3106

Andrea - 234-6659

Claims:

Tricia - 231-9304

Heather H - 232-6283

Rosalie - 231-9679

Customer Service

Joshua - 233-1112

Customers are kindly asked to note that our service delivery is currently limited due to these technical difficulties.

We appreciate your patience and understanding during this period and will update you when the situation is resolved.

File a Claim

Which product would you like to file a claim for?

How to file a claim

1. Before you claim

Please notify the police if your claim is for the following:

Theft
Malicious and willful damage
Hit and run
If someone has been injured in the incident
Arson

2. When reporting your claim

Please have your policy number to hand. Please provide:

Information about the incident and when it happened
The police event number and the station the incident was reported to (if applicable)
Details of any injuries

3. What we may ask for

Photographs of the damage
Estimates for repair
A copy of the police report (if applicable)
Contact details of any witnesses
Proof of ownership, which could be original receipts, valuations, photographs of the items, and bank statements.

4. What may happen next

Depending on the circumstances of your claim, the following may happen:

We will establish the market value of your boat.
We will let you know if anything isn’t covered.
We might need to see your boat (to inspect the damage or to discuss the claim with your further).
We might need to carry out further enquiries to validate your claim.