Our Pay Your Premium feature is temporarily unavailable

We wish to advise our valued customers that the Pay Your Premium feature is currently undergoing development and is temporarily unavailable.

We are committed to keeping you updated and will provide updates as they become available. Kindly take note of the alternative payment options available at this time:

1. SurePay Online

2. Wire Transfer

CG UNITED INSURANCE LTD. - BARBADOS BBD WIRE INSTRUCTIONS

Beneficiary Bank:

Bank Name: CIBC FirstCaribbean International Bank

Bank Address: Warrens, St. Michael

Bank Swift Code: FCIBBBBB

Beneficiary account no: 1001138746

Bank Transit Code: 09606

Beneficiary:

Beneficiary Account Name: CG United Insurance Ltd

Beneficiary Address: P.O. Box 1215 Lower Broad Street St. Michael Barbados


3. CIBC Online Banking

4. All SurePay Kiosks

5. Cashiers at CG United’s Dome Mall and Broad Street locations (cash/cheque/credit/debit card)

6. Cheque (please include policy number if mailing cheques)

We apologise for any inconvenience this may cause and appreciate your understanding as we work to improve your experience with us. 

If you have any questions or require assistance during this period, please do not hesitate to contact us at 246 430 1900 or send us a message here.

Thank you for your patience.

File a Claim

Claim

How to file a claim

1. Before you claim

Please notify the police if your claim is for the following:

  • Theft
  • Malicious and willful damage
  • Hit and run
  • If someone has been injured in the incident
  • Arson

2. When reporting your claim

Please have your policy number to hand. Please provide:

  • Information about the incident and when it happened
  • The police event number and the station the incident was reported to (if applicable)
  • Details of any injuries

3. What we may ask for

  • Photographs of the damage
  • Estimates for repair
  • A copy of the police report (if applicable)
  • Contact details of any witnesses
  • Proof of ownership, which could be original receipts, valuations, photographs of the items, and bank statements.

4. What may happen next

Depending on the circumstances of your claim, the following may happen:

  • We will establish the market value of your boat.
  • We will let you know if anything isn’t covered.
  • We might need to see your boat (to inspect the damage or to discuss the claim with your further).
  • We might need to carry out further enquiries to validate your claim.
marine claim 1

1. Before you claim

Please notify the police if your claim is for the following:

  • Theft
  • Malicious and willful damage
  • Hit and run
  • If someone has been injured in the incident
  • Arson
condo travel marine claim 2

2. When reporting your claim

Please have your policy number to hand. Please provide:

  • Information about the incident and when it happened
  • The police event number and the station the incident was reported to (if applicable)
  • Details of any injuries
marine claim 3

3. What we may ask for

  • Photographs of the damage
  • Estimates for repair
  • A copy of the police report (if applicable)
  • Contact details of any witnesses
  • Proof of ownership, which could be original receipts, valuations, photographs of the items, and bank statements.
travel marine claim 4

4. What may happen next

Depending on the circumstances of your claim, the following may happen:

  • We will establish the market value of your boat.
  • We will let you know if anything isn’t covered.
  • We might need to see your boat (to inspect the damage or to discuss the claim with your further).
  • We might need to carry out further enquiries to validate your claim.

Ways you can file a claim

Envelope

Email

Submit your completed documents via email. Please see the section above for the list of required documents.

Phone

Call us

Please feel free to call your local representative for assistance.

pin

Walk-in

Please visit your local office to receive information and personal assistance.