We Have Updated our Payment Portal!

To make a payment, please visit our payment page here

Pay Premium Online

We wish to advise you that before a payment can be made online, you will be required to confirm your renewal with any member of our Underwriting team at 246 430 1900 so it can be processed.

During this time, you can also advise of any changes made to your insured asset, or if you have any updated valuations or assessments. Please allow one business day for processing before proceeding to attempt payment.

We have updated our portal to enhance your online payment experience.

What's New

1. Easy, Secure Access: To ensure the highest level of security and an improved user experience, all clients must register for a new account before accessing the portal. Registration is quick and easy! Your client ID number will be required. You can find this on your renewal notice.

2. Policy Details Visibility: It is now easier to determine which of your home and motor policies are due for payment! All policyholders can now view the payment details for their policies which have premium payments pending.

3. Payment Confirmation Emails: For an improved payment experience, customers will receive a confirmation email with all the details of each payment made.

Pay Claims Excess Online

Payment of claims excess can also be made via the portal. Please contact our Claims team at 246 430 1900 to confirm your claim excess and/or depreciation before making a payment online.

Please allow one business day for processing of any amendments before reattempting to make your payment.

Customer Information Update

Personal Details

Using a personal email address is best as work email addresses can change

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Customer Information Update

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Customer Details

Title
First Name
Last Name
Middle Name
Date of Birth
Permanent Address
Mailing Address
Country of Birth
Country of Residence
National Reg. Number
Policy number
Email Address
Work Phone Number
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Policy communication preferences

How do you wish to receive your renewal notice and other policy documents?
How do you usually interact with CG United?
How do you usually interact with CG United? Other:
How often do you visit a CG United branch?
How often do you visit a CG United branch? Other:
*If ‘Never Visit’ was selected, how do you conduct business with CGU?
How do you conduct business with CGU?
How comfortable would you be conducting all of your insurance business online?
Would you like to receive updates on products, promotions or events with CG United Insurance?
Medium

Confidentila Notice:
This email and any attachments are confidential and may be legally privileged. If you are not the intended recipient be aware that any disclosure, distribution or use of this e-mail or any part thereof is prohibited and may be unlawful. If you have received this e-mail in error, please notify the sender immediately and delete this and any copy(ies) from your computer systems. Thank you for your cooperation.

Virus Warning:
Internet communications cannot be guaranteed to be secure, error-free, or virus-free. While reasonable precautions have been taken to minimize this risk, the sender does not accept liability for any damage sustained as a result of viruses and would advise the recipient to carry out their own virus check prior to opening any attached files.

Your Message Subject or Title

Request for Update Information from:

Update Information form

Customer Details

Title
First Name
Last Name
Middle Name
Date of Birth
Permanent Address
Mailing Address
Country of Birth
Country of Residence
National Reg. Number
Policy number
Email Address
Work Phone Number
Mobile Phone Number
Home Phone Number

Policy communication preferences

How do you wish to receive your renewal notice and other policy documents?
How do you usually interact with CG United?
How do you usually interact with CG United? Other:
How often do you visit a CG United branch?
How often do you visit a CG United branch? Other:
*If ‘Never Visit’ was selected, how do you conduct business with CGU?
How do you conduct business with CGU?
How comfortable would you be conducting all of your insurance business online?
Would you like to receive updates on products, promotions or events with CG United Insurance?
Medium

Confidentila Notice:
This email and any attachments are confidential and may be legally privileged. If you are not the intended recipient be aware that any disclosure, distribution or use of this e-mail or any part thereof is prohibited and may be unlawful. If you have received this e-mail in error, please notify the sender immediately and delete this and any copy(ies) from your computer systems. Thank you for your cooperation.

Virus Warning:
Internet communications cannot be guaranteed to be secure, error-free, or virus-free. While reasonable precautions have been taken to minimize this risk, the sender does not accept liability for any damage sustained as a result of viruses and would advise the recipient to carry out their own virus check prior to opening any attached files.