We Have Updated our Payment Portal!

To make a payment, please visit our payment page here

Pay Premium Online

We wish to advise you that before a payment can be made online, you will be required to confirm your renewal with any member of our Underwriting team at 246 430 1900 so it can be processed.

During this time, you can also advise of any changes made to your insured asset, or if you have any updated valuations or assessments. Please allow one business day for processing before proceeding to attempt payment.

We have updated our portal to enhance your online payment experience.

What's New

1. Easy, Secure Access: To ensure the highest level of security and an improved user experience, all clients must register for a new account before accessing the portal. Registration is quick and easy! Your client ID number will be required. You can find this on your renewal notice.

2. Policy Details Visibility: It is now easier to determine which of your home and motor policies are due for payment! All policyholders can now view the payment details for their policies which have premium payments pending.

3. Payment Confirmation Emails: For an improved payment experience, customers will receive a confirmation email with all the details of each payment made.

Pay Claims Excess Online

Payment of claims excess can also be made via the portal. Please contact our Claims team at 246 430 1900 to confirm your claim excess and/or depreciation before making a payment online.

Please allow one business day for processing of any amendments before reattempting to make your payment.

Executive Team

Executive
Naz Farrow
Naz Farrow
Executive Director and Group CEO
Yan LeClerc
Yan Leclerc
Executive Director and Group CFO
Katherine Cupidore
Katherine Cupidore
Chief People Officer
Candace Steele
Candace Steele
Chief Compliance Officer
Elliot Hubbard
Elliot Hubbard
Group General Counsel
Beth Fraizer
Beth Frazier
Chief Operating Officer, Medical
Larry Gibson Headshot – SQUARE
Larry Gibson
Chief Operating Officer, Pension
Randy Graham Headshot
Randy Graham
Chief Operating Officer, Property and Casualty
Paul Didyk
Paul Didyk
Chief Technology Officer

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