We Have Updated our Payment Portal!

To make a payment, please visit our payment page here

Pay Premium Online

We wish to advise you that before a payment can be made online, you will be required to confirm your renewal with any member of our Underwriting team at 246 430 1900 so it can be processed.

During this time, you can also advise of any changes made to your insured asset, or if you have any updated valuations or assessments. Please allow one business day for processing before proceeding to attempt payment.

We have updated our portal to enhance your online payment experience.

What's New

1. Easy, Secure Access: To ensure the highest level of security and an improved user experience, all clients must register for a new account before accessing the portal. Registration is quick and easy! Your client ID number will be required. You can find this on your renewal notice.

2. Policy Details Visibility: It is now easier to determine which of your home and motor policies are due for payment! All policyholders can now view the payment details for their policies which have premium payments pending.

3. Payment Confirmation Emails: For an improved payment experience, customers will receive a confirmation email with all the details of each payment made.

Pay Claims Excess Online

Payment of claims excess can also be made via the portal. Please contact our Claims team at 246 430 1900 to confirm your claim excess and/or depreciation before making a payment online.

Please allow one business day for processing of any amendments before reattempting to make your payment.

Group Health Insurance

From start-ups to enterprises, keeping your employees insured shouldn't be complicated. See how CG Group Health Insurance keeps it simple.

Getting you back to normal quickly

Dealing with a health issue can be stressful. That’s why CG is committed to helping clients resolve their claims quickly. We settle 98% of our claims in five days or less, allowing you to focus on your health and return to your normal life.

Insured locally, but covered globally

Our Premier Health provides access to over a million U.S. healthcare providers. Whether you are at home or overseas, you can always count on access to affordable, world-class care.

Ancillary Optional Products

We also provide specialised covers such as Group Life, Critical Illness, Supplemental Accident and Short and Long Term Disability. These covers can be added on top of the regular health plan to help recruit and retain your key employees. 

Group Health Insurance
Getting you back to normal quickly
Insured locally, but covered globally
Ancillary Optional Products

Manage your company health plan with ease

With our easy-to-use online tools and top-level customer service, your employees will get the most out of their health plan with services such as: 

Done

Fast claim turnaround

99% of claims are paid and processed within five days, so you and your employees can get back to business faster.

Done

Personalised insurance solutions

Getting world-class cover has never been so easy. Your local CG representative will help you to create an insurance plan shaped around the unique needs of your company.

Done

Quick and easy online plan management

Our online customer portal makes managing your plan simple. Plan administrators have access to a wide range of time-saving management tools and plan members can submit and track their claims in just a few clicks.

Done

24/7 customer support

Our staff is here for you and your employees whenever and wherever you need us to help you with your medical plan.

Our core values

Stay innovative

We are invested in providing our customers the best tools and services. All of our plans are powered by technology designed to help make your experience more convenient, more efficient, and more environmentally friendly.

People first

Taking care of people is at the forefront of our values. We are constantly striving to do our best for our customers, be flexible and fair, and use easy-to-understand language in our policies to help you get the most out of your healthcare plan.

Maintain standards

The healthcare environment both locally and globally is becoming increasingly challenging to navigate, you need an insurer who looks out for your best interests. At CG, we make sure you and your employees have access to quality healthcare locally and worldwide, at a value you can’t get anywhere else, and receive fast service and claims response.

Excellence measured by numbers

>98%

Claims settled in 5 days
with completed documents

1,117,956

Total CG medical claims
processed in 2023

60+

Years
CG Group serving the Caribbean communities

Compare our products

CG offers 2 levels of Medical Insurance. You can compare all our products below to learn their covers.

  • Choose the plan you would like to compare

    • All-inclusive health insurance plan

      • Off-island cover

        • Worldwide emergency care

        • Worldwide elective care

        • Network cover

        • Out-of-network cover

      • Benefits

        • Inpatient hospitalisation

        • Outpatient

        • Emergency

        • Maternity (Limited)

        • Pharmacy

        • Preventative care

        • Supplemental benefits

        • Repatriation (Limited)

        • Air ambulance (Limited)

      Get a quote
    • Extensive health insurance plan

      • Off-island cover

        • Worldwide emergency care

        • Worldwide elective care

        • Network cover

        • Out-of-network cover

      • Benefits

        • Inpatient hospitalisation

        • Outpatient

        • Emergency

        • Maternity (Limited)

        • Pharmacy

        • Preventative care

        • Supplemental benefits

        • Repatriation (Limited)

        • Air ambulance (Limited)

      Get a quote
  • Choose the plan you would like to compare

    • All-inclusive health insurance plan

      • Off-island cover

        • Worldwide emergency care

        • Worldwide elective care

        • Network cover

        • Out-of-network cover

      • Benefits

        • Inpatient hospitalisation

        • Outpatient

        • Emergency

        • Maternity (Limited)

        • Pharmacy

        • Preventative care

        • Supplemental benefits

        • Repatriation (Limited)

        • Air ambulance (Limited)

      Get a quote
    • Extensive health insurance plan

      • Off-island cover

        • Worldwide emergency care

        • Worldwide elective care

        • Network cover

        • Out-of-network cover

      • Benefits

        • Inpatient hospitalisation

        • Outpatient

        • Emergency

        • Maternity (Limited)

        • Pharmacy

        • Preventative care

        • Supplemental benefits

        • Repatriation (Limited)

        • Air ambulance (Limited)

      Get a quote

Our cover doesn’t stop at the border. The vast majority of our claims are for local treatment, but in critical situations, overseas facilities may be needed. Our insurance gives you exclusive access to over one million AETNA ASA U.S. network providers. Internationally, we provide access to IMG partner facilities.

Get more with our value added benefits and services

Members receive a digital medical ID card that allows them to get direct reimbursement for medical expenses. Our card makes pharmacy visits, doctor appointments, and medical care while traveling much easier to manage.

A chronic condition doesn’t have to complicate your life. Disease Management Programme supports you through chronic diseases such as diabetes, hypertension, and asthma. You have access to information and a personal case manager that helps with scheduling appointments and planning medical travel, all at no extra cost.

Need to chat? Employee Assistance Programme (EAP) covers benefits such as ready clinician access, face-to-face counseling, and online counseling. It can be accessed 24/7 by phone, email, online chat, or SMS text.

Questions about your pregnancy? If you’re eligible for CG Maternity Benefit, you are also eligible for our Maternity Programme. This is an information-based programme encouraging healthy pregnancy. It is available at no extra cost.

Eye care and dental care are two key components available in a group health plan. The Dental Benefit covers preventative and basic dental costs, including cleanings and fillings, and offers options for more extensive cover. Our Vision Benefit covers the cost of eye exams and prescription lenses. *Both dental and vision are optional added benefits.

Have other needs? We also provide specialised covers such as Group Life, Critical Illness, Supplemental Accident and Short and Long Term Disability. These covers can be added on top of the regular health plan to help recruit and retain your key employees. *This is an optional added benefit.

The one-stop online portal for all of your needs

Our portal helps plan administrators:

  • Add or remove plan members
  • Download invoice statement and employee roaster
  • View certificate of insurance
  • Generate management reports

Our portal helps employees:

  • Download digital ID card
  • File and track a claim
  • View plan information
  • Contact a CG service representative

Add Some Zest to Your Life

Through our partnership with Zest Wellness, we help our Premier Health members and their families create habits to live healthier lives. It gives members exclusive access to:

Complimentary biometric screening

Wellness resources, toolkits, and our Perks Programme

Rewards for wellness achievements

Support for you and up to 10 invited family members and friends

Need more help?

Visit our FAQ or download our schedules of benefits and claim forms.

FAQ

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